Privacy Policy
Last updated: May 21, 2025
RealtyBlocks Private Limited ("RealtyBlocks," "we," "our," or "us") respects your privacy and is dedicated to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, disclose, transfer, and safeguard your personal information when you use our website RealtyBlocks.com, mobile applications, and related services (collectively, the "Platform").
By accessing or using our Platform or Services, you consent to the terms described in this Policy.
• Scope of this Privacy Policy
This Policy applies to all users of our Platform, including buyers, renters, property owners, brokers, agents, dealers, developers, service providers, and visitors. It covers:
The types of data we collect
How we use and protect your data
How we share data
Your rights regarding your personal data
• Information We Collect
A. Information You Provide Directly
Personal Details: Name, address, email, phone number, login credentials
Property Details: Type, location, features, pricing, photographs, videos, and other media uploads
Government-Issued IDs: Aadhaar, PAN, passport, voter ID, or other official documents for verification
Property Documents: Sale deeds, tax receipts, utility bills, ownership proof
Payment Information: We use third-party payment gateways and do not store your sensitive financial data such as card or bank account numbers
Communications: Call recordings, emails, messages exchanged via the Platform, including voiceovers you provide for property videos
Feedback & Queries: Information submitted through forms, surveys, or support requests
B. Information Automatically Collected
Usage Data: Search queries, browsing behavior, interaction patterns, account settings
Technical Data: Device details (model, OS, browser), IP address, log data
Cookies and Tracking Technologies: To enhance user experience, remember preferences, and analyze Platform usage
Location Data: Approximate location derived from IP address or device GPS, with user consent
Transactional Data: Purchases, bookings, or service usage on the Platform
App Permissions: Access granted to notifications, camera, file uploads, and location
C. Information from Third Parties
Advertising and Marketing Partners: Data collected for campaign analytics and marketing
Social Login Providers: Information from Google, Facebook, or others used for authentication or account creation
Credit and Income Data: From third-party partners (only with explicit consent), to help personalize offers and loan eligibility predictions
• How We Use Your Personal Data
A. Service Delivery and Improvement
Account creation, verification, onboarding, and management
Publishing, updating, and managing property listings
Facilitating communications and connections between buyers, sellers, brokers, and service providers
Generating voiceovers or media playbacks for properties
B. Marketing, Personalization & Communication
Sending promotional offers, newsletters, alerts, and service recommendations tailored to your preferences
Sharing necessary data with financial institutions, banks, or NBFCs for loan processing or related services, with your consent
Responding to inquiries, feedback, or complaints
C. Security, Fraud Prevention & Legal Compliance
Verifying user and property authenticity
Detecting and preventing fraudulent, suspicious, or abusive activity
Complying with applicable laws, regulations, and legal processes (including RERA and Indian IT laws)
D. Analytics and Research
Understanding user behavior to improve the Platform and develop new features
Measuring advertisement effectiveness and platform performance
E. Platform Personalization
Customizing your experience based on your interaction and preferences
• Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your login and preferences
Understand how you use our Platform
Provide relevant advertisements and content
You can control cookies via your browser settings. Please note that disabling cookies may limit some functionalities.
• How We Share Your Personal Data
A. Service Providers and Vendors
We share data with trusted third parties who assist in Platform operations, hosting, payments, analytics, customer support, and marketing.
B. Other Platform Users
Your contact information may be shared with buyers, sellers, brokers, or service providers for transactional and inquiry purposes.
C. Financial Institutions
Banks, NBFCs, and mortgage providers may receive your data (with consent) for processing loans or financial products.
D. Legal and Regulatory Authorities
We disclose personal data to comply with legal requirements, law enforcement requests, or to protect rights and safety.
E. Business Transfers
In case of mergers, acquisitions, asset sales, or restructuring, your data may be transferred as a business asset.
F. Advertising Partners and Analytics Providers
We share anonymized or aggregated data with ad servers and analytics partners for marketing and research purposes.
• User Rights and Choices
Access and Correction: You can update or correct your personal information by contacting privacy@realtyblocks.com
Consent Withdrawal and Data Deletion: You may withdraw consent or request deletion of your data by contacting services@realtyblocks.com
Opt-Out of Marketing: You may unsubscribe from marketing emails, SMS, or calls at any time by following the opt-out instructions or contacting our grievance officer
Cookie and Tracking Preferences: You can disable or manage cookies via your browser; however, some features may not function correctly
• Data Retention and Security
We retain your personal data only as long as necessary for service delivery or to fulfill legal obligations. Anonymized or aggregated data may be retained indefinitely for analytics. We implement industry-standard security measures, including encryption and access controls, to safeguard your data.
• Third-Party Links and Services
Our Platform may contain links to external websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
• Children’s Privacy
Our services are not intended for individuals under 18 years old. Minors must access the Platform only under parental supervision.
• Protecting Ourselves and Our Users
We may disclose your personal information to protect our rights, prevent fraud, comply with law enforcement requests, or respond to emergencies involving serious harm.
• Changes to this Privacy Policy
We may update this Policy periodically. Updated versions will be posted on RealtyBlocks.com and are effective immediately upon posting. Your continued use signifies acceptance.
• Grievance Redressal
For privacy-related concerns or complaints, please contact:
Vivek Narayan
Grievance Officer
RealtyBlocks Private Limited
Email: privacy@realtyblocks.com