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Privacy Policy

Last updated: May 21, 2025

RealtyBlocks Private Limited ("RealtyBlocks," "we," "our," or "us") respects your privacy and is dedicated to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, disclose, transfer, and safeguard your personal information when you use our website RealtyBlocks.com, mobile applications, and related services (collectively, the "Platform").

By accessing or using our Platform or Services, you consent to the terms described in this Policy.

• Scope of this Privacy Policy

This Policy applies to all users of our Platform, including buyers, renters, property owners, brokers, agents, dealers, developers, service providers, and visitors. It covers:

  • The types of data we collect

  • How we use and protect your data

  • How we share data

  • Your rights regarding your personal data

• Information We Collect

A. Information You Provide Directly

  • Personal Details: Name, address, email, phone number, login credentials

  • Property Details: Type, location, features, pricing, photographs, videos, and other media uploads

  • Government-Issued IDs: Aadhaar, PAN, passport, voter ID, or other official documents for verification

  • Property Documents: Sale deeds, tax receipts, utility bills, ownership proof

  • Payment Information: We use third-party payment gateways and do not store your sensitive financial data such as card or bank account numbers

  • Communications: Call recordings, emails, messages exchanged via the Platform, including voiceovers you provide for property videos

  • Feedback & Queries: Information submitted through forms, surveys, or support requests

B. Information Automatically Collected

  • Usage Data: Search queries, browsing behavior, interaction patterns, account settings

  • Technical Data: Device details (model, OS, browser), IP address, log data

  • Cookies and Tracking Technologies: To enhance user experience, remember preferences, and analyze Platform usage

  • Location Data: Approximate location derived from IP address or device GPS, with user consent

  • Transactional Data: Purchases, bookings, or service usage on the Platform

  • App Permissions: Access granted to notifications, camera, file uploads, and location

C. Information from Third Parties

  • Advertising and Marketing Partners: Data collected for campaign analytics and marketing

  • Social Login Providers: Information from Google, Facebook, or others used for authentication or account creation

  • Credit and Income Data: From third-party partners (only with explicit consent), to help personalize offers and loan eligibility predictions

• How We Use Your Personal Data

A. Service Delivery and Improvement

  • Account creation, verification, onboarding, and management

  • Publishing, updating, and managing property listings

  • Facilitating communications and connections between buyers, sellers, brokers, and service providers

  • Generating voiceovers or media playbacks for properties

B. Marketing, Personalization & Communication

  • Sending promotional offers, newsletters, alerts, and service recommendations tailored to your preferences

  • Sharing necessary data with financial institutions, banks, or NBFCs for loan processing or related services, with your consent

  • Responding to inquiries, feedback, or complaints

C. Security, Fraud Prevention & Legal Compliance

  • Verifying user and property authenticity

  • Detecting and preventing fraudulent, suspicious, or abusive activity

  • Complying with applicable laws, regulations, and legal processes (including RERA and Indian IT laws)

D. Analytics and Research

  • Understanding user behavior to improve the Platform and develop new features

  • Measuring advertisement effectiveness and platform performance

E. Platform Personalization

  • Customizing your experience based on your interaction and preferences

• Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login and preferences

  • Understand how you use our Platform

  • Provide relevant advertisements and content

You can control cookies via your browser settings. Please note that disabling cookies may limit some functionalities.

• How We Share Your Personal Data

A. Service Providers and Vendors

We share data with trusted third parties who assist in Platform operations, hosting, payments, analytics, customer support, and marketing.

B. Other Platform Users

Your contact information may be shared with buyers, sellers, brokers, or service providers for transactional and inquiry purposes.

C. Financial Institutions

Banks, NBFCs, and mortgage providers may receive your data (with consent) for processing loans or financial products.

D. Legal and Regulatory Authorities

We disclose personal data to comply with legal requirements, law enforcement requests, or to protect rights and safety.

E. Business Transfers

In case of mergers, acquisitions, asset sales, or restructuring, your data may be transferred as a business asset.

F. Advertising Partners and Analytics Providers

We share anonymized or aggregated data with ad servers and analytics partners for marketing and research purposes.

• User Rights and Choices

  • Access and Correction: You can update or correct your personal information by contacting privacy@realtyblocks.com

  • Consent Withdrawal and Data Deletion: You may withdraw consent or request deletion of your data by contacting services@realtyblocks.com

  • Opt-Out of Marketing: You may unsubscribe from marketing emails, SMS, or calls at any time by following the opt-out instructions or contacting our grievance officer

  • Cookie and Tracking Preferences: You can disable or manage cookies via your browser; however, some features may not function correctly

• Data Retention and Security

We retain your personal data only as long as necessary for service delivery or to fulfill legal obligations. Anonymized or aggregated data may be retained indefinitely for analytics. We implement industry-standard security measures, including encryption and access controls, to safeguard your data.

• Third-Party Links and Services

Our Platform may contain links to external websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

• Children’s Privacy

Our services are not intended for individuals under 18 years old. Minors must access the Platform only under parental supervision.

• Protecting Ourselves and Our Users

We may disclose your personal information to protect our rights, prevent fraud, comply with law enforcement requests, or respond to emergencies involving serious harm.

• Changes to this Privacy Policy

We may update this Policy periodically. Updated versions will be posted on RealtyBlocks.com and are effective immediately upon posting. Your continued use signifies acceptance.

• Grievance Redressal

For privacy-related concerns or complaints, please contact:

Vivek Narayan
Grievance Officer
RealtyBlocks Private Limited
Email: privacy@realtyblocks.com


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Krishnaja Hills, Hyderabad, 500049, Telangana, India

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