🤝 Building Long-Term Relationships with Clients

Building lasting relationships with your clients is essential for long-term success in real estate. RealtyBlocks provides you with tools and insights to help nurture these relationships, ensuring clients remain loyal, satisfied, and ready to come back when they need your services again.

Getting Started

1. Log In to Your RealtyBlocks Account
   Go to www.realtyblocks.com and sign in using your email, mobile number, or Google account.

2. Access Your Dashboard
   Once logged in, open your Dashboard from the top-right menu. Here, you can manage all your listings, leads, services, and client interactions.

How to Build Long-Term Relationships with Clients

1. Follow Up with Automated AI Tools

   • SmartAgents™ send automated follow-up messages based on lead activity, ensuring no lead is left behind.

   • Use BlocBot™ to send friendly reminders, collect feedback, or re-engage inactive leads.

   • Personalized follow-ups based on user behavior (e.g., “We noticed you viewed this property — are you ready for a viewing?”).

2. Leverage Feedback with ProPoll™

   • Regularly send ProPoll™ surveys to clients after property viewings or service experiences to gauge satisfaction.

   • Analyze the feedback to understand areas for improvement and act on those insights to continuously improve your services.

   • Use AI-powered insights from ProPoll™ to show clients that you value their opinions and are committed to improving.

3. Offer Ongoing Support and Updates

   • Keep your clients informed with real-time notifications through BlocChat™ and email.

   • Send them updates on new listings, market trends, and changes in the real estate landscape.

   • Use ServiceMate™ to track service requests for tenants, landlords, or clients and provide timely updates on maintenance or repairs.

4. Create Personalized Content with SocialAI™

   • Use SocialAI™ to craft personalized social media posts or offers for clients, tailored to their interests and property preferences.

   • Send them property recommendations that align with their previous searches, or promote special deals and offers.

   • Highlight new listings or services in their areas of interest to keep them engaged.

5. Provide Long-Term Value

   • Don’t just reach out when you want to close a deal. Keep the relationship going with helpful resources, such as:

     • Market reports via PropGauge™ for buyers and investors

     • Property maintenance tips or guides for landlords and tenants

     • Tax planning or legal advice offers for sellers and buyers

   • Nurture relationships with educational content that helps clients make better decisions — creating a reputation as a helpful and knowledgeable resource.

What Happens After Building Long-Term Relationships

• Increased Client Retention
  Clients are more likely to return for future transactions if they feel supported and valued. They’ll also refer friends, family, and colleagues to you.

• Higher Satisfaction and Loyalty
  By providing personalized, responsive service, you improve overall client satisfaction. Loyal clients are more likely to choose you for their next property need.

• Repeat Business
  Clients who trust you are more likely to list, rent, or buy with you again. You’ll also see an increase in repeat service requests.

Common Issues & How to Resolve Them

• Clients Going Cold?

  • Send re-engagement emails or WhatsApp updates with new offers or listings based on their past activity.

  • Use ProPoll™ to check if they’re happy with their previous deal or service and offer suggestions for improvement.

• Inconsistent Communication?

  • Enable WhatsApp Alerts for real-time updates and follow-ups.

  • Use BlocBot™ for automated check-ins and reminders on important client interactions.

How to Manage, Edit, or Cancel Follow-Ups

• Editing Automated Follow-Ups

  • Go to My Profile > AI Preferences and adjust follow-up frequency or content for SmartAgents™ and BlocBot™.

• Tracking Communication

  • All communication through OfferChain™, ServiceMate™, and BlocBot™ is recorded in the system, ensuring you can easily track interactions.

• Canceling or Modifying Notifications

  • Turn off notifications or unsubscribe from automatic follow-ups in My Preferences within My Profile.

By focusing on long-term relationships with clients, you’re not just closing deals — you’re building trust, providing value, and positioning yourself as their go-to real estate expert.