🤖 AI Chatbot Responses Not Triggering Correctly

If the AI chatbot responses aren’t triggering as expected on RealtyBlocks, don’t worry! This guide will help you troubleshoot and resolve common issues so you can get back to managing your property listings, leads, and services with ease.

Getting Started

1. Log In to Your RealtyBlocks Account
   Go to www.realtyblocks.com and sign in using your email, mobile number, or Google account.

2. Access Your Dashboard
   Once logged in, open your Dashboard from the top-right menu to view all active listings, requests, and leads.

Common Chatbot Issues and How to Fix Them

1. Chatbot Not Responding at All

• Issue: BlocBot™ or BlocChat™ isn’t providing any answers to your queries.

• Fix:

  • Refresh your browser or restart the app.

  • Ensure you’re logged in and connected to the internet.

  • Try accessing BlocBot™ from another device to confirm if the issue is device-specific.

  • If the issue persists, contact support@realtyblocks.com for further assistance.

2. Chatbot Response Delays

• Issue: BlocBot™ takes longer than expected to respond.

• Fix:

  • Check if there’s a high volume of users on the platform (it may cause temporary delays).

  • Clear cache or restart your browser to speed up the process.

  • Use the BlocBot™ refresh option to reload and try again.

  • If this delay happens frequently, try checking for system maintenance updates or contact support@realtyblocks.com.

3. Incorrect or Irrelevant Responses

• Issue: The AI responses are not related to your query or are out of context.

• Fix:

  • Make sure you're asking questions clearly. BlocBot™ works best with concise and direct queries like "What is the rent for a 3BHK in Gachibowli?"

  • Ensure you are using the correct keywords that match RealtyBlocks’ data. Avoid ambiguous or overly broad questions.

  • AI training is continuously updated. If you find an incorrect response, submit your feedback, and we’ll improve it!

4. AI Not Triggering Follow-Ups

• Issue: SmartAgents™ aren’t sending follow-up messages or nudges.

• Fix:

  • Ensure you’ve enabled SmartAgent notifications under My Profile > Preferences.

  • Check the status of your leads and offers under My Offers. If no actions are required, SmartAgents might not trigger.

  • Make sure your AI preferences are properly set to enable timely follow-ups.

5. Multi-Language Responses Not Working Correctly

• Issue: BlocBot™ doesn’t respond in the expected language or is showing incorrect translations.

• Fix:

  • Go to My Profile > Preferences and ensure the correct language is selected for your account.

  • BlocBot™ supports multiple languages, but sometimes the default setting might not match your region or preference.

  • If language issues persist, reset the language in Preferences and try again.

What Happens After Fixing the Issue

• Instant Response Recovery: Once fixed, BlocBot™ will start responding correctly and promptly.

• Real-Time Updates: Any follow-up actions or suggestions from SmartAgents™ will start triggering immediately.

• Improved Experience: You’ll have a smoother, AI-powered interaction, enabling you to focus on the real estate transactions, not the tech issues.

Common Issues & How to Resolve Them

Still Not Getting the Right Responses?

• If BlocBot™ or BlocChat™ isn’t performing as expected, it could be due to platform updates or AI limitations.

• Ensure your profile and AI preferences are set up correctly.

• For immediate assistance, contact support@realtyblocks.com.

How to Edit, Cancel, or Manage AI Tools

1. Editing AI Preferences

   • Go to My Profile > AI Preferences to update settings such as language, notifications, and SmartAgent triggers.

2. Turning Off or Resetting AI Tools

   • You can choose to disable SmartAgents™ or BlocBot™ interactions temporarily from My Profile > AI Preferences.

3. Managing Notifications

   • Adjust your notification settings for AI-based responses and reminders under My Profile > Notification Preferences.

By troubleshooting these common chatbot issues, you’ll ensure that your interactions on RealtyBlocks stay smooth and efficient, making your real estate experience more enjoyable and productive.