👀 Listing Visibility Issues

If your property listing isn’t appearing in search results or showing the way you want it to, don’t worry! This guide will walk you through the most common listing visibility issues and how to resolve them quickly so your property gets the attention it deserves.

Getting Started

1. Log In to Your RealtyBlocks Account
   Go to www.realtyblocks.com and sign in using your email, mobile number, or Google account.

2. Access Your Listings
   Once logged in, go to My Listings from the dashboard. This is where all your active and draft listings are displayed. Click on the listing you’re having visibility issues with.

Common Listing Visibility Issues and How to Fix Them

1. Listing Not Showing in Search Results

• Issue: Your listing isn’t appearing in property search results.

• Fix:

  • Make sure the listing is active. If it’s still in Draft status, it won’t be visible to the public.

  • Check your subscription payment — if payment hasn’t been made, the listing will remain inactive.

  • Ensure the correct location is selected in the property details. If the city or locality is incorrect, the property may not appear in searches for that area.

2. Listing Showing as Expired or Inactive

• Issue: Your listing shows as expired or inactive despite being up-to-date.

• Fix:

  • Listings automatically expire if auto-renewal is turned off or the invoice for the listing wasn’t paid.

  • Go to My Subscriptions and confirm your payment is up-to-date. If needed, pay the pending invoice to reactivate your listing.

  • If auto-renewal is turned off, enable it in My Profile > Subscriptions to prevent future expiration.

3. Missing Property Information or Images

• Issue: Your listing appears incomplete or missing essential information like images, price, or property details.

• Fix:

  • Go to My Listings and click Edit to ensure all required fields are filled out, including property images, pricing, and descriptions.

  • Ensure the primary image is uploaded, as it’s essential for property visibility in search results.

4. Property Showing in the Wrong Category

• Issue: Your property is categorized incorrectly (e.g., a house is showing as commercial).

• Fix:

  • Edit the listing in My Listings to correct the property type.

  • Ensure that the Property Type (e.g., Residential, Commercial) and Property Sub-Type (e.g., Apartment, Villa) are selected correctly.

5. Location Not Updated or Incorrect

• Issue: The property isn’t showing because the location details are incorrect or incomplete.

• Fix:

  • Verify that the City, Locality, Area, Longitude, and Latitude are correctly entered.

  • The property might not show up in searches if location details are incomplete or incorrect.

  • Check that the locality is available in the dropdown options.

What Happens After Resolving Listing Visibility Issues

• Increased Exposure
  Once your listing is updated, it will appear in the correct search results based on location, type, and preferences.

• Boost in Leads
  With proper visibility, your property will attract more views and potential leads.

• Real-Time Updates
  Any changes you make to your listing will be updated across the platform in real-time, ensuring you’re always showing the most accurate information.

Common Issues & How to Resolve Them

Listing Still Not Showing After Fixing?

• Refresh your browser or log out and log back in to clear any cache-related issues.

• Ensure all details (location, pricing, and photos) are complete.

• If you’re still facing issues, check if there’s a system update on the platform or contact support@realtyblocks.com.

Listing Visibility Restricted by Admin?

• If your property is flagged for any reason, you’ll be notified through email or in-app notifications.

• Reach out to RealtyBlocks support if you suspect any issues related to platform guidelines.

Managing Listings and Visibility Later

• Updating Listings
  You can always go back to My Listings and Edit any property to update details or change visibility settings.

• Pausing or Unpublishing
  If you want to temporarily remove a listing, use the Unpublish button from the listing editor.
  You can also set the listing back to Draft status if needed.

By following these steps, you’ll ensure your property gets the visibility it deserves, helping you attract the right buyers or tenants faster.